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Installation and its effects on your system
Appropriate sized units
Look for a quality installation
System airflow
The amount of refrigerant in the system
Duct leakage
Installation Matters:
The following article represents an unbiased view on the quality of air conditioning & heating equipment installation. Its purpose is to inform. The best consumer is an informed consumer.

The following article is reprinted here by permission of APS and the Southwestern Home Journal.
Getting the best performance from your new air conditioning unit

By Marshall Keneipp APS Energy Efficiency Consultant

Planning to install a new heat pump or air conditioner? Research shows the importance of quality installations to home air conditioning system performance. If you are in the market to have your air conditioning unit replaced, you'll need to think about what contractor to use, what brand of unit you want, how much you can spend and what options to select. You'll also want to know what SEER rating to ask for in you're new unit. The SEER rating is the Seasonal Energy Efficiency Rating and is a measure of the efficiency of the unit in the cooling season as measured in laboratory conditions. The higher the number, the more efficient the unit is. But did you know that the SEER rating on the unit and the actual as-installed SEER rating can be very different depending on the quality of the Installation? In fact, how the system is installed can be more important to the comfort and efficiency of the overall system than the factory rated SEER level. An air conditioning system is a complicated assembly of components including the air conditioner itself, the ducts and the controls. All of these components work together as a system. Efficiency and performance is a function of how the whole system works together, not just the efficiency rating of the unit itself. So, if you're going to be sure that you get the best value for your dollar when it comes time to install a new system you need to become an air conditioning expert. Right? Not really, but it will help if you know what to look for when talking to your contractor.

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Installation and its effect on your system:

  • Does the system have the right amount of refrigerant?
  • Does the system have the recommended airflow?
  • Does the duct system have acceptable levels of leakage? (no system is 100% airtight)
  • Is the unit appropriately sized?
Field studies have confirmed that these are the areas where the most common field installation problems occur and each of them can reduce the actual installed SEER value of a system. Lets look at each of them briefly.

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The amount of refrigerant in the system:
Heat pumps and air conditioners use refrigerant to provide cooling and each installation requires a specific amount of refrigerant. If there is either too much or too little refrigerant the system will not function at its intended efficiency. The amount of refrigerant is referred to as the "Refrigerant charge." Field studies have shown that 60% to 80% of units tested do not have the proper refrigerant charge. It is common to find systems that are undercharged by 10% to 30%. This reduces the cooling capability and efficiency of the system. For example, a system with 10 percent less refrigerant than it should have (10% undercharge) will experience about a 12% loss in efficiency, and a 20% undercharge will see about a 22% loss in efficiency.

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System airflow:
Air conditioning systems need to have the right amount of air flowing through the system in order to cool efficiently and economically. In fact, manufacturers typically recommend that air conditioning systems have airflow of 400 cubic feet of air per minute for each ton of cooling capacity (typical residential systems are between 3 to 7 tons of cooling capacity). Field studies have shown that airflow is commonly below manufacturers recommendations. On average, air conditioning system efficiency is reduced by about 5% for typical airflow problems.

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Duct leakage:
Duct leakage is another very common problem that can have three detrimental effects on system performance. First, duct air leakage is a direct loss of cooling capacity. Since most air conditioning systems in the Phoenix area are installed in the attic, expensive cool air may be lost in the attic rather than being distributed in the home where it is needed. Second, return air leaks will often draw in hot attic air or air from whatever the surroundings are (e.g., garage). Third, a difference in supply and return leakage can cause pressure differences in the home which lead to greater home air leakage and increased cooling energy costs. Field studies show consistently high duct leakage levels in typical homes. One study found an average loss of cooling efficiency of 37% due to duct leakage. An average efficiency reduction of 21% is a good approximation for typical situations.

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Appropriately sized units:
The "size" of an air conditioner is measured in tons of cooling capacity. Its natural to think that the larger (more tons) an air conditioner is the better it will work. But when it comes to air conditioning systems, bigger isn't better. On the contrary, it's a proven fact that oversized systems do a much poorer job of providing comfort than appropriately sized systems. Oversized units turn on and off more frequently causing more wear and tear, are less energy efficient, do a poorer job of dehumidification and can be more noisy. Not only that, they are more expensive to buy, operate and maintain. Studies show that oversizing by 50% or more is very common and this reduces the efficiency of a system by about 9%. Thus, a 50% oversized 12 SEER becomes a 10.9 once installed. The efficiency you get may be different from what you think you're buying So, what does all of this add up to? That is, if you think you're buying an air conditioning system with a certain SEER rating, what are you actually getting once its installed? Let's say you've purchased a heat pump with a 12 SEER rating here's what you'll get if your system is subject to these same kinds of common problems:
  • A 20% refrigerant undercharge reduces its efficiency right from the start to about 9.4.
  • Combined with improper charging, substandard airflow reduces the as-installed efficiency to about 8.9.
  • Duct leakage alone can reduce the effective SEER to 9.5. Combining duct leakage with undercharging and substandard airflow reduces the efficiency of a 12 SEER to 7.0.
  • Oversizing combined with undercharging, poor airflow, and duct leakage further reduces the as-installed SEER to 6.4.
That's a loss of almost 50% of system efficiency due to installation problems!

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Look for quality in an install:
So, what's the moral of this story? While the SEER rating of your system is an important indicator of the efficiency and quality of the machine your buying, don't rely on it alone – make sure you get quality in the installation. A properly installed unit with a lower SEER could be much more efficient in the end than a higher SEER unit that's improperly installed. And that means hiring a contractor with the skills and knowledge to install it right. Those skills may include the ability to diagnose other problems in your home that have nothing to do directly with the air conditioning system, such as excessive air leakage of you homes exterior "skin". And if you are having your ducts sealed to prevent leakage, make sure your contractor knows what he's doing. Improper sealing techniques can cause home pressure imbalances that can result in health, safety and indoor air quality problems.
 
Acknowledgment:
The information in this article is drawn from a paper by C. Leon Neal of Advanced Energy Corporation, and research conducted by APS and other utilities and researchers across the country.

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