I have a very old, but reliable A/C system. I have tried several A/C companies in the past years for checkups and service but have never felt comfortable with any of them. I decided to try Trustworthy and I just had my A/C system checked out by your employee, Calvin Williams.

If your workforce is made up of people like Calvin, you have a great foundation for your business. Calvin comes across as very helpful, professional, and honest. First impressions mean a lot and Calvin gave a terrific first impression of your business. Calvin was prompt and courteous (even called to let me know he might be running 15 minutes late initially). It is nice to see a business that respects the value of other peoples time as well.

Your receptionist also handled my calls very courteously and professionally when I contacted your business.

I expect my “old reliable” unit will continue to provide further service to me, but I know who will be at the top of my list when it is time to replace my heating and cooling system.

Thanks to your company and especially to Calvin for restoring my belief that people can be treated respectfully and honestly.

Leon

I just wanted to say a quick thank you for your help with my air conditioner.

I appreciate you coming out twice in one week and the discount on the motor. I know you didn’t have to do that, and I appreciate the savings.

Mostly I wanted to say thank you for your honesty. I have never had the experience where something cost less than I anticipated.

I will be in touch with you when the weather cools down and maybe get some estimates to vent and air condition my room addition.

Perhaps you can visualize an 82- year old woman attempting to stand behind a broken-down car half-heartedly waving at people who kept driving by. The temperature was 116°.